Well, I finally did it. I broke up with Comcast. I talked about doing it for along time but was afraid to..... I finally broke away from Comcast's high prices, poor service, and horrid customer service. I won't be going back any time soon either. Not with the way they treat their customers..... * The key word here is CUSTOMER. While some people will fall out of their computer chair when I say this but things like phone, internet and TV are LUXURY items. You don't NEED them to live. Which means they really shouldn't OVER Charge you just to have them. You start over charging people and they walk. Pure and simple. I don't mind paying a reasonable, amount. But when I am paying 1.5 times more than my neighbor because I have been a customer for 10 years and they are new customers so they get a special and I don't. I fail to see the logic in that.....They should be giving me a discount for my loyalty. Not raking me over the coals for being stupid enough to continue to pay the bill, then get shotty customer service from over sea's from some jerk who can barely speak English..... oh and FYI Comcast there are company's here that do handle American based customer service for company's. Problem is you would have to let go of some of that cash and actually pay them what they are worth..... (Just saying).
So I did it, I gave Comcast the proverbial finger and ditched them, this is what I did to bring my $240.00 a month cable, phone and internet down to about $80.00 which is a HUGE $160.00 a month savings.....
#1 I got Frontier cable for my internet at $49.99 for super fast 12mb service. WITH NO CAP on usage like COMCAST has.
#2 I signed up for Vonage at a mere $9.99 per month for an entire YEAR.
#3 I bought a couple Roku boxes (2 so far but planning to pick up another one) $50.00 each up front cost no monthly fee...
#4 I already had a Netflix subscription at 7.99 a month.
#5 I purchased a HULU Plus subscription at 7.99 a month.
#6 I ditched the Rhapsody account since we weren't using it much and Pandora is included with ROKU which of set the cost of the Hulu Plus account.
While I still feel that $80.00 is still high considering what I am getting for $80.00 it far out-weighs what Comcast was delivering with their paid programming on every channel and horrid customer service.
Granted all these things are not free and they are luxury's and if I have to tighten up the belt some more I will. But the truth of the matter is, I was sick and tired of feeling like I was at the mercy of Comcast. Like they were some type of communication god that I had to bow down to, or they might take my beloved internet away..... Yeah, well lets just say I gave Comcast the proverbial finger and won't be going back anytime soon.
So now the hard part is to figure out how to get free power and water, If I could dig a well In my back yard I probably would. Probably be cleaner water than what I am paying $160.00 a month for water and garbage pick up. I can't even drink the water here and they are charging me for well water anyway... My toilet is always full of orange rust sediment just like well water. Talk about bull.. But hey they had fire works last weekend. (that I didn't go to in protest of the bull that is going on in this town.) And don't get me started on Nipsco...... Anyway, sarcasm infused as this post may be that's that. $160.00 a month savings on Internet, Phone and TV. Oh and just a final note, Frontier uses AMERICAN Customer service Reps that speak clear fluent English and are kind, courteous and superior to Comcast's outsourced rude, uneducated, tape recorders that just repeat themselves and don't try to help at all.
Wow, I thought I was the only one who understood this. Apparently I am not the only one who has noticed. Sad. Very Sad. But very true.